In the world of the restaurant business, the transaction system is an important aspect that must be understood. One term commonly used in payments is open bill. So, open bill is a transaction system that requires customers to pay for all orders in advance before enjoying the menu.
This system is very commonly applied in fast food restaurants and cafes that require fast service with a limited menu. Apart from open bill, another term that is no less commonly used in transactions is closed bill. Actually, what is the difference between an open bill and a closed bill? This article will discuss further, read until the end, OK!
What is Open Bill?
As mentioned at the beginning, open bill is a billing system that requires customers to pay for their orders in advance. This way, customers can enjoy orders more comfortably without having to worry about payment.
This system is often applied in restaurants, cafes or bars where the menu is limited and requires fast service. If you want to place a new order, the customer can call service again or go to the cashier to make payment.
What is a Closed Bill?
Not the same as open bill, closed bill is a payment system where the bill is open as long as the customer is present. For example, a customer has placed an initial order, then wants to add to the order afterwards. Once completed, customers can make payment.
This system is more often used in larger restaurants with a more diverse menu. Through this transaction system, customers have the opportunity to try more menu items during their visit.
Also read: Digital Payments: Definition, Types and Benefits
Difference between Open Bill and Closed Bill
Both closed bill and open bill are two payment systems that are often used when making transactions at restaurants, eateries and cafes. In general, here are some differences between open bills and closed bills:
1. Ordering Flexibility
Open bill is a transaction system that requires customers to make transactions at the beginning. On the other hand, closed bill allows customers to add to the menu even if they have made a previous order.
With the open bill concept, customers can only enjoy the menu they choose on the spot, aka one order for each transaction. Meanwhile, closed bill is a suitable method for services with more varied menu choices.
2. Payment Process
Open bill is a payment system that is made at the beginning of the customer’s visit. All orders are recorded on one invoice that is completed at once. Meanwhile, closed bills allow transactions to be carried out after the customer has finished eating, usually before the customer leaves the restaurant.
3. Use in Industry
Open bill is more often applied in restaurants or cafes that have a limited menu and need fast service. For example, fast food restaurants or cafes. This system is often the choice for take-away or take-away orders. Meanwhile, closed bills are usually used in places that focus on large restaurants that have more varied menu choices.
Also read: Food Court: Definition and Difference from Restaurant
Benefits of Open Bill Payments
Each transaction method has its own advantages, including open bills. At restaurants or eating places that implement this payment system, here are some of the benefits you can get.
1. Facilitate large transactions
When customers come in large numbers, for example groups, they will often pay their individual bills, so it is more practical. Open billing can make the process easier.
Because, each person can choose the order they like, then pay right away. So, you no longer need to bother dividing the bill after paying like with the closed bill transaction system.
2. More flexible
Open bill is a transaction system that can be said to be more flexible. Often, this system is integrated with many payment options. So, customers can pay for all orders with the method according to their convenience. This flexibility can maximize the customer experience, which leads to loyalty.
3. Supports more efficient cashier operations
Through an open payment system or open bill, customers only need to pay for their order once, namely at the start. This makes cashier operations more efficient. Transactions can take less time so that productivity can increase and administrative workload can be reduced.
Open bill is a payment method that is widely used in restaurants, cafes and other culinary businesses. One of the tips that you can apply to use the open bill system properly is to utilize technology, namely using a platform that is suitable for this method.
You can consider using your profits. This application provides many interesting features to support business operations more efficiently. There is a cashier’s POS, managing raw materials, and making reports. Entrust all business operations to Labamu, you just need to maximize business management to make it more profitable.
So, whatever transaction method you use in your FnB business, make sure you don’t forget to use Labamu!
