QRIS (Quick Response Code Indonesian Standard) payments have now become one of the most widely used payment methods in Indonesia. With a single QR code, customers can pay through various e-wallets, mobile banking apps, or other digital payment applications.
However, behind the convenience of QRIS, there are also challenges that business owners and merchants need to be aware of. These include the risk of fake payment fraud, difficulties in transaction reconciliation, and potential delays in delivery due to unrecognized payments.
In this article, we will discuss why QRIS payments are important for merchants, the hidden risks you need to be aware of, and how platforms like Labamu can help you accept QRIS payments more securely, efficiently, and automatically.
Why QRIS Payments Are Important for Your Business
Here are several reasons why you should consider accepting QRIS payments at your business:
1. QRIS Has Become a Customer Necessity
According to Bank Indonesia data in 2024, around 76% of Indonesians use QR-based payment methods. If you haven’t implemented QRIS, you risk losing customers who are already accustomed to digital transactions.
2. Lower Transaction Fees
One of the major advantages of QRIS payments is their low transaction fees, and even free for payments under IDR 500,000. This is clearly much more beneficial compared to other methods such as debit or credit cards.
3. Faster Deposits to Your Account
With QRIS, sales proceeds can be deposited into your account within hours instead of days. Especially when using a platform like Labamu, you can track incoming payments in real time.
4. Supports Financial Inclusion
QRIS can be used by anyone, even those without a bank account, as long as they have an e-wallet like GoPay, OVO, Dana, and others. This expands your market to a broader customer segment.
Hidden Risks in QRIS Payments
Although QRIS payments appear easy and efficient, they also carry risks that you need to be aware of. Some of these include:
1. Fake Payment Proof Fraud
This type of fraud happens quite often. Buyers may show a fake payment screenshot or a “successful” screen that was never actually processed. As a result, you might believe the payment has been received when it hasn’t.
2. Exhausting Manual Reconciliation
Imagine receiving hundreds of QRIS transactions daily and having to match each one with invoices or cash receipts manually. This can waste hours every week and increase the risk of errors.
3. Delayed Orders Due to Unrecognized Payments
If a payment is unrecognized or doesn’t match the system, order fulfillment can be delayed, negatively affecting customer satisfaction.
A real example of this QRIS payment risk involves a retailer in Jakarta who reported losing IDR 28 million per month due to fake QRIS screens before eventually switching to Labamu.
Safe and Automated Solution: Labamu
To avoid all the issues mentioned above, you can use a platform like Labamu, which integrates QRIS directly into your sales system.
Here are the main features offered by Labamu:
1. Automatic Reconciliation
All QRIS payments, whether dynamic (flexible amount) or static (fixed amount), are directly linked to invoices or cash receipts. This means you no longer need to reconcile manually, as Labamu automates the entire process.
2. Payment Status Verification Tool
Suspecting fraud? Don’t panic. Simply use Labamu’s QRIS payment status verification feature, and you can instantly confirm whether a payment was truly received—no need to contact the bank.
3. Fraud Prevention
Labamu automatically detects unverified transactions, allowing you to delay order fulfillment until the system confirms that the payment has indeed been received.
Key Benefits You’ll Get
By using Labamu, here are the tangible benefits you can experience:
- Time Savings: No more manual reconciliation needed.
- Fraud Protection: Prevents being tricked by fake payment proofs.
- Faster Processing: Valid payments immediately trigger the order fulfillment process.
- Comprehensive Reporting: All transactions, whether via QRIS, cash, or e-wallets, are consolidated in a single dashboard.
Comparison: Labamu vs. Traditional QRIS Solutions
| Features | Competitor | Labamu |
| Automatic Reconciliation | ❌ Manual | ✅ Yes, real-time |
| Fraud Detection | ❌ Dependent on the Buyer | ✅ Yes, built-in |
| Invoice/Cashier Integration | ❌Not Available | ✅ Yes, Seamless Integration |
| Issue Resolution | ❌ Requires Contacting the Bank | ✅ Self-Service via Platform |
FAQ About QRIS Payments on Labamu
Here are some frequently asked questions from prospective users about QRIS payments on Labamu.
1. Does Labamu support both static and dynamic QRIS?
Yes! Static QRIS for fixed amounts and dynamic QRIS for variable bills are all automatically reconciled.
2. What if a payment doesn’t appear?
Simply use the transaction status check feature, and the issue can be resolved within minutes.
3. How long does the integration process take?
It only takes a few minutes. Simply download the app, sign up, and complete identity verification (KYC).
4. Is Labamu legal and compliant with Bank Indonesia regulations?
Absolutely! Labamu is an official QRIS partner and fully compliant with all Bank Indonesia regulations.
5. Can it be used for multiple store branches?
Absolutely. You can manage all your outlets from a single Labamu account with role-based access.
Turn QRIS from a Risk into Your Business Advantage
QRIS is the future of transactions in Indonesia. However, without proper management, it can pose significant risks. With Labamu, you can not only accept QRIS payments more securely and quickly but also gain substantial operational advantages.
So, don’t let your business fall victim to fraud or be slowed down by manual processes!
You can visit www.labamu.co.id to start a free trial today, contact us via WhatsApp at +62 816-1539-9990 for a live demo, or download the app for free on the Play Store and App Store.
Join over 84,000 Indonesian entrepreneurs who have successfully grown their businesses using Labamu!
