Labamu’s new office officially opened in South Tangerang on Thursday, December 4, 2025. This marks an important milestone in Labamu’s journey to support the growth of SMEs in Indonesia.
The event was attended by merchants, partners, students, and government representatives, including Mr. Heli Slamet, Head of the Social Services Department of South Tangerang City.
In his speech, he emphasized the importance of digital transformation in strengthening SMEs and praised Labamu’s efforts in providing easy-to-use digital solutions for business owners.
The opening of the new office is not just a ceremonial event but a strategic move to enhance Labamu’s services for its users. Every aspect of the new office—from location and facilities to digital infrastructure—is designed to bring Labamu closer to users and provide a better overall experience.
With the presence of top executives such as CEO Emmanuel Van De Geer, COO Kamal Shivdasani, and Chief Risk & Compliance Officer Rey Sihotang, the event also served as a platform to showcase Labamu’s grand vision of empowering SMEs with simple, practical, and affordable technology.
The opening event concluded with a relaxed BBQ gathering with the community, symbolizing collaboration and togetherness. This highlighted that the new office is not just a building, but a home for ideas, innovation, and a growing community.
A Collaboration Space and Home for the Community
Beyond serving as an operational hub, Labamu’s new office also functions as a collaboration space for merchants, users, partners, and students interested in the digital economy.
The office is designed for you to discuss, consult, ask questions, or participate in various educational programs. Through these activities, you can gain new insights, connect with other business owners, and enhance your digital skills—an increasingly essential asset in the modern business era.
With a community space like this, Labamu aims to ensure that you are not just a user but a part of an ecosystem that grows and develops together. Here are the benefits you gain as a Labamu user with the opening of this new office.
1. Faster and More Efficient Service for You
One of the biggest advantages of Labamu’s new office is improved service efficiency. The more modern facilities and workspace layout allow the team to work in a more structured and responsive way, with a stronger focus on your needs.
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With improved operational efficiency, Labamu can focus on delivering more stable services and developing features that better support your day-to-day business activities.
Small improvements—such as faster chat responses, more efficient resolution of technical issues, and smoother cross-team coordination—will have a direct impact on your overall comfort and experience when using the app.
On the other hand, moving to a new office allows Labamu to allocate more resources toward innovation and product development.
2. The New Office Enables a Better User Experience
Although it may not always be immediately visible, Labamu’s move to a new office has a significant impact on your experience as a user, for example:
- The app runs more stably
- Payment systems and transaction features are faster
- New feature development happens more frequently
- Bugs and errors are resolved more quickly
- User data security is significantly enhanced
This is because Labamu’s team now works in a more productive, ergonomic, and innovative environment, enabling them to deliver higher-quality service and product development.
3. Closer Access to the Community and New Business Opportunities
Located in South Tangerang, Labamu’s new office sits at one of the hubs for SMEs and digital startups. This strategic location makes it easier for you to visit in person if you want to discuss or receive guidance.
Having the new office near an SME hub also enables Labamu to quickly understand market needs. This allows the company to design features, services, and programs that are truly relevant to today’s challenges.
In addition, the representative location strengthens Labamu’s professional image in the eyes of users and potential partners, creating greater opportunities for you to connect with a broader business ecosystem.
4. Enhancing User Satisfaction and Attracting Top Talent
Improved office comfort and facilities directly impact team productivity. In an inspiring environment, the team can work more focused on developing features, improving systems, and delivering the best service for you.
The strategic location and modern facilities also help Labamu attract top talent in technology, finance, and operations. The stronger the Labamu team, the higher the quality of services and innovations you will benefit from.
The result is a more stable app, more comprehensive features, faster service, enhanced data security, and more frequent new programs. This makes your experience as a user much more comfortable and secure.
New Office to Enhance User Image and Trust
With the opening of the new office, Labamu also has the opportunity to strengthen its identity and professionalism, as it represents the company’s growth and commitment to continuous innovation.
For you as a user, the benefits are clear, including:
- Trust increases as Labamu demonstrates stability and commitment in developing its services.
- Labamu’s professional image can strengthen your business, especially if you highlight that your business is connected to a credible platform.
- An innovative environment sparks the development of new features, meaning your experience using the app will continue to improve.
- Every element of the office—from design and workspaces to facilities—reflects Labamu’s strength as a reliable digital partner for SMEs.
So, the opening of the new office in South Tangerang is a significant step that brings numerous benefits for you as a user, as Labamu is committed to ensuring every user enjoys the best experience in growing their business.
It’s not just a symbol of growth—it’s Labamu’s commitment to continuously support Indonesian SMEs, helping them advance and thrive in the digital era.
