The right business partner is key to smooth operations, especially for high-traffic businesses like a mall food court. This underpins the strategic collaboration between Labamu and AEON, officially launched on December 8, 2025.
Over the next year, Labamu will be entrusted with supporting the operations of food court merchants at select AEON Malls in Indonesia by providing reliable payment systems and cash register solutions.
This collaboration marks a significant milestone for Labamu as a local business technology solution capable of competing with and earning the trust of international retail companies. For AEON, having Labamu as a business partner is expected to ensure that food court operations run more efficiently, quickly, and smoothly, especially during peak hours.
Labamu Selected as Business Partner Following Rigorous Selection
In this collaboration, Labamu supports food court merchants at five AEON Mall locations, namely:
- AEON Mall Delta Mas
- AEON Mall Tanjung Barat
- AEON Mall Jakarta Garden City (JGC)
- AEON Mall BSD
- AEON Mall Sentul City
Labamu’s selection was not an overnight decision. AEON conducted a competitive selection process involving several payment and cashier system vendors. Labamu was chosen for its ability to deliver a fast, flexible, and stable system capable of supporting large-scale operational needs.
This trust reflects Labamu’s position as a technology business partner capable of addressing operational challenges in high-transaction environments, such as mall food courts.
For Labamu, this collaboration serves as validation of the quality of its products and services, which continue to evolve.
Food Court Operational Challenges and Labamu’s Key Role
Food court operations face unique challenges. Every day, merchants must handle hundreds to thousands of transactions in a short period, especially during lunch hours, weekends, and holiday seasons.
In such conditions, the cash register and payment systems must:
- Be stable and free from frequent disruptions
- Process transactions quickly
- Be easy to use for staff with diverse backgrounds
- Be flexible enough to support various menu types and payment method
As a business partner, Labamu ensures that the systems used by merchants run consistently throughout operating hours. With integrated POS and payment systems, transaction flows become smoother without slowing down customer queues.
In addition, Labamu’s system flexibility allows each merchant to customize settings according to their specific business needs, without compromising AEON food court’s overall operational standards.
Labamu: A Business Partner for Long-Term Growth
Beyond acting as a cash register provider, Labamu positions itself as a business partner that supports overall business growth. Through a single integrated platform, you can manage daily operations while preparing your business for future expansion.
Here are some of Labamu’s key features that support this role:
- POS Cashier A digital POS system with a simple, intuitive interface that is easy for anyone to use—including new staff—helping speed up transactions and reduce input errors.
- Automated Analysis and Reporting. Monitor sales, finances, and inventory in real time through automatically generated, easy-to-understand reports. This allows you to make business decisions based on more accurate data.
- Multi-Outlet Support. Manage multiple branches from a single dashboard. From sales to inter-branch inventory, everything can be monitored effortlessly.
- Order Management and QR Menu. Orders placed through the QR Menu are directly integrated with the POS and order management system, speeding up the ordering process and enhancing the customer experience.
- Omni-Channel Integration. Manage orders from multiple delivery platforms in a single dashboard. Menus, inventory, and prices can be updated automatically for more efficient operations.
- Staff Management Organize work schedules, monitor performance, and manage your team more efficiently and systematically.
- Operational Accounts All business income and expense transactions are recorded in a single, secure, and transparent account.
- Additional Supporting Features Labamu also offers features such as PPOB, Billing, Offers, Campaigns, Loyalty Programs, Reservations, Appointments, E-commerce, and Manufacturing Management to support more complex business needs.
With this feature ecosystem, Labamu helps businesses not only survive but also grow sustainably.
PT AEON Indonesia and Its Commitment to Customer Experience
PT AEON Indonesia is part of the AEON Group, one of the largest retail groups in Asia, originating from Japan. Established in Indonesia in 2012, AEON has continued to expand its presence since opening AEON Mall BSD City in 2015.
AEON’s business encompasses four main areas:
- Supermarket: daily necessities and fresh groceries
- Department Store: non-food products such as clothing and household items
- Health & Beauty: health and beauty products
- Food & Beverage: a wide variety of culinary options for mall visitors
The collaboration with Labamu is part of AEON’s commitment to providing customers with a comfortable, fast, and modern shopping and dining experience.
Over the next year, Labamu will continue supporting AEON food court operations at five malls in the Greater Jakarta area. This collaboration is expected to streamline transaction processes for merchants while providing a better experience for customers.
For those seeking a technology business partner to support their operations, the Labamu-AEON collaboration is clear proof that Labamu can be trusted by large-scale businesses with dynamic needs.
Discover more about Labamu’s solutions and how this platform can become a trusted business partner for your venture!
