How to Pay Monthly Electricity Bills, Easy, Simple, and Fast!
February 7, 2025
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Electricity is a basic necessity for every household and business. With the advancement of technology, paying electricity bills has become easier and faster. In the past, paying electricity bills took a considerable amount of time because one had to queue at PLN offices or official payment counters.
Now, with various available payment methods, you can settle your electricity bill without hassle, anytime and anywhere. The increasing demand for electricity across different industrial sectors has also encouraged PLN to offer various flexible payment options.
This article will discuss the electricity payment system in Indonesia and how to pay your monthly electricity bill in an easy, simple, and hassle-free manner. Read on until the end!
The Electricity Payment System in Indonesia
In practice, the monthly electricity bill payment system is divided into two categories: prepaid and postpaid users. Both systems have their advantages and disadvantages. Here's a general explanation that you can understand:
Postpaid System
In the postpaid payment system, customers pay their electricity bill at the end of the month based on their electricity consumption throughout the entire month. This system is the method that has been most familiar to the Indonesian public. Some of the advantages of using postpaid electricity are:
1. No Worries About Running Out of Electricity
With the postpaid system, you don't need to worry about the electricity running out or the power being cut off unexpectedly. This is because the electricity remains available until the end of the month or according to the payment deadline. Just make sure to pay your bill on time.
No Need to Top Up Electricity
Customers using the postpaid system don't need to top up their electricity credits. Payment is made once a month on the specified due date.
While the postpaid system offers great convenience, it also comes with the following risks.
Electricity Usage is Hard to Control
With the postpaid system, electricity will always be available as long as the user makes the payment on time. This can increase the risk of higher bills due to electricity usage, which can sometimes be difficult to control.
Power Cut-Off in Case of Payment Delays
If users fail to pay their electricity bill on time, there is a possibility that their power will be disconnected. In addition to paying the bill and any penalties, users will also need to contact PLN to restore the electricity supply.
Read also: Here's How to Sell Electricity Tokens, Easy and Hassle-Free
Prepaid System
The next electricity payment system is prepaid, which replaces the previous system. In this system, customers purchase electricity tokens in advance and then enter the numbers into the meter.
This system is very similar to buying mobile phone credit and has the following advantages:
Electricity usage is more controlled
With the prepaid system, electricity usage can be more controlled. Users can track the amount of electricity (kWh) they consume, which helps control monthly electricity expenses.
No risk of power cutoff
Since the system works like purchasing mobile phone credit, users won’t be burdened by late payment fines. Additionally, there is no risk of having the electricity supply cut off.
Token purchase according to needs
Interestingly, users can purchase tokens according to their needs. Since users can monitor how much electricity they use, they don’t need to prepare extra funds.
Meanwhile, the disadvantages of the prepaid electricity payment system or token purchase include:
1. Electricity can turn off unexpectedly
Unlike the postpaid system, which disconnects electricity when the monthly bill is unpaid, in the prepaid system, the electricity will turn off as soon as the token runs out and you haven't topped up.
2. Need to regularly check KWh usage
Similar to mobile phone top-ups, users need to regularly check their electricity usage (KWh) and top up the token before it runs out. However, usually, the meter will make a sound when the electricity reaches the minimum threshold.
How to Pay Your Electricity Bill
After understanding the electricity payment system, here are some ways to pay your electricity bill, which you can choose based on your preferences and convenience:
1. Offline Electricity Bill Payment
Offline payment methods are the conventional way of paying by visiting official payment counters. Here’s how to do it:
Go to an official payment counter that handles monthly electricity bill payments.
Provide your customer ID number to the staff.
Pay the amount specified in your bill.
Keep the payment receipt as proof for your records.
Although this method is still available, many people are moving away from it because it takes more time, especially when there are long queues.
Also Read: Digital Products: Definition and Types You Need to Know
2. How to Pay Electricity Bills Online
Online payment methods have become a favorite among people because they are practical and time-saving. Here are some ways to pay your electricity bills online:
Via Mobile Banking App:
Log in to the mobile banking app of your bank.
Select the electricity payment or PLN payment menu.
Enter your customer ID.
Confirm the bill amount and proceed with the payment.
Save the transaction receipt that appears on the screen.
Through Convenience Store Outlets
Visit a convenience store like Alfamart or Indomaret.
Provide your customer ID to the cashier.
Pay the bill according to the specified amount.
Receive the payment receipt from the cashier.
Through Marketplace or E-commerce
Log in to your account on a marketplace like Tokopedia or Shopee.
Select the electricity payment option.
Enter your customer ID and check the bill amount.
Make the payment using the available payment methods.
Save the payment receipt.
Through Digital Wallet Apps
Download a payment app like LinkAja, DANA, or OVO.
Select the electricity bill payment menu.
Enter your customer ID and bill amount.
Make the payment and save the transaction receipt.
That’s the information on how to pay your electricity bill, both offline and online. Not only electricity bills, but as a business owner, you also need to manage your business bills effectively. One of the solutions is by using Labamu.
Labamu offers many features that can help you manage your business more easily. POS Cash Register, Inventory Management, Digital Products, Bills, and Reports—everything you need is available in just one app. Don’t hesitate to try Labamu!
